aztec demo Platform Account Terms

We at aztec demo set out these terms to explain how our platform operates, what we expect from account holders, and how disputes are resolved. By opening an account on aztec demo, you agree to these terms and acknowledge that our services are available only where local law permits.

These terms cover account opening, deposits and withdrawals, bonus conditions, betting rules, and dispute resolution. We've written them in plain language so you understand your rights and responsibilities. If anything is unclear, our support team is available to answer questions.

This page is not a substitute for legal advice. If you have specific concerns about how these terms apply to your situation, we recommend consulting a legal professional in your jurisdiction.

Account opening and eligibility on aztec demo

When you open an account on aztec demo, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by law from using our platform. We require a valid email address, a password, and basic personal information. We also conduct identity verification—we ask for a photo ID and a selfie to confirm your identity before you can withdraw funds.

Our services are available only where local law permits. You are responsible for verifying that access and use of aztec demo comply with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If your circumstances change or you move to a jurisdiction where our services are not available, you must inform us immediately.

You agree not to share your account credentials with anyone else. You are responsible for all activity on your account. If you suspect unauthorized access, contact our support team right away. We can help you secure your account and review any suspicious transactions.

Deposits, withdrawals, and payment methods

We support nine payment methods on aztec demo: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking virtual account, local payment, online payment, and e-wallet. Deposits are processed automatically when we detect an incoming payment. Withdrawals are returned to your original payment method. We don't charge withdrawal fees—your bank or e-wallet provider may apply their own fees.

There are no deposit minimums on aztec demo. You can fund your account with any amount your payment method allows. During holidays like Idul Fitri, Idul Adha, or Imlek, bank processing may be slower, but e-wallets and mobile banking remain available. If your deposit doesn't arrive within a reasonable time, contact our support team with your transaction reference.

When you request a withdrawal, we process it back to your original payment method. If you have an active market or live-table session, you'll need to settle those positions first—we can't process a withdrawal while funds are in play. Withdrawals are typically processed within a few hours, subject to your bank's processing time.

Betting, gaming, and account balance

Your aztec demo account balance is unified across all our offerings—football betting on Liga 1 and Piala AFF, live-dealer tables, slot games, and esports markets. When you place a bet or spin a slot, your balance updates in real time. Winnings are credited immediately. Losses are deducted immediately. You can cash out at any time.

We don't offer bonuses with fixed amounts or guaranteed returns. Any promotional offer we make is subject to terms we'll provide at the time. We reserve the right to modify or withdraw promotions at any time. If you have questions about a specific offer, ask our support team before you participate.

Betting outcomes are determined by chance or by real-world events (in the case of sports markets). We don't guarantee any outcome. If you believe a bet was settled incorrectly, contact our support team with details of the market, the odds, and the outcome. We'll review and respond.

Dispute resolution and complaints

If you have a complaint about your account, a bet, a withdrawal, or any aspect of aztec demo, contact our support team. We're available through in-app chat, email, and our support portal. We respond in English and aim to resolve issues within a few business days.

If we can't resolve your complaint informally, we'll provide you with information about formal dispute resolution options available in your jurisdiction. We take complaints seriously and will investigate thoroughly. If we find an error on our part, we'll correct it and compensate you appropriately.

You agree that any legal action arising from your use of aztec demo must be brought in a court of competent jurisdiction in your location. We reserve the right to defend ourselves vigorously in any dispute.

Jurisdiction notice and service availability

Our services on aztec demo are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you access aztec demo from a jurisdiction where our services are not available, you do so at your own risk. We reserve the right to suspend or close your account if we determine that you are accessing our platform from a prohibited jurisdiction. We may also freeze your balance pending investigation.

These terms are governed by the laws of the jurisdiction where aztec demo operates. Any dispute arising from these terms or your use of our platform is subject to the jurisdiction and venue of the courts in that location. By using aztec demo, you consent to this jurisdiction and agree to submit to the authority of those courts.

Changes to these terms

We may update these terms from time to time. We'll notify you of material changes by email or through an in-app notice. Your continued use of aztec demo after we post changes constitutes your acceptance of the updated terms. If you don't agree with the changes, you can close your account and request a withdrawal of your balance.

If you have questions about these terms or how they apply to your account, contact our support team. We're here to help clarify any aspect of our platform's policies and your rights as an account holder on aztec demo.