aztec demo Casino & Sportsbook Data Care

This page describes what we collect when you use aztec demo and how we keep that data protected. We collect personal information only to operate your account, process your deposits and withdrawals, and comply with legal requirements. We do not sell your data to third parties.

When you register on aztec demo, we ask for your email, a password, and basic identity details. When you deposit via DANA, e-wallet, mobile banking, local payment virtual account, or bank transfer through online payment, e-wallet, and mobile banking, we receive payment information from your bank or e-wallet provider. We use this data to verify your identity, process your transactions, and keep your account secure.

Our servers may sit outside your jurisdiction, but we apply the same data protection standards regardless of location. You have the right to access, correct, or request deletion of your data. This policy explains how we handle your information and how to exercise your rights.

What data we collect on aztec demo

We collect data in three categories: account information, payment information, and activity logs. Account information includes your email, password hash, full name, date of birth, phone number, and address. We ask for this when you register and verify it during KYC—we request a photo ID and a selfie to confirm your identity.

Payment information comes from your bank or e-wallet when you deposit. If you use DANA, e-wallet, or mobile banking, we receive a transaction reference and confirmation from their systems. If you use local payment or a online payment virtual account, we receive the transfer details. If you use e-wallet, mobile banking, or local payment, we receive the bank transfer confirmation. We do not store your full card number or bank account number—we store only the reference needed to process your withdrawal.

Activity logs include your betting history, game sessions, login times, and IP addresses. We use these logs to detect fraud, investigate disputes, and comply with legal requirements. We keep activity logs for a minimum of five years. Account information and payment records are kept for as long as your account is active, plus a retention period for legal compliance.

How we use your data

We use your data for five purposes: account operation, payment processing, fraud prevention, legal compliance, and customer support. Account operation means we use your email and password to let you log in, manage your balance, and place bets on Liga 1, Piala AFF, Champions League, and other markets. Payment processing means we use your payment information to deposit funds and withdraw your winnings.

Fraud prevention means we analyze your activity logs to detect suspicious patterns—for example, multiple login attempts from different countries in a short time, or unusual betting patterns. If we detect fraud, we may freeze your account pending investigation. Legal compliance means we share data with regulators if required by law, and we keep records to satisfy tax and anti-money-laundering requirements.

Customer support means we use your account information to help you if you contact us with questions about your balance, payment methods, or account access. Our support team in Jakarta, Surabaya, Bandung, and Medan can access your account history to assist you. We do not use your data for marketing unless you opt in.

Third-party processors and data sharing

We work with third-party processors to operate aztec demo. Our payment processors handle deposits and withdrawals—they receive your payment information but do not store it on our servers. Our hosting provider stores our servers and databases. Our email provider sends you account notifications. Our analytics provider tracks aggregate usage patterns (not individual user data).

We do not share your personal data with marketing companies, data brokers, or advertisers. We may share data with law enforcement or regulators if required by legal process. We may share data with our parent company or affiliates if we undergo a merger or acquisition, but we will notify you of any such change.

All third-party processors sign data protection agreements requiring them to keep your data confidential and use it only for the purposes we specify. If a processor experiences a data breach, we will notify you as required by law.

Your rights and how to contact us

If you believe we've misused your data or violated this policy, you can contact our support team. We respond to data requests within 30 days. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

We use cookies to remember your login session and track your preferences on aztec demo. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, but some aztec demo features may not work without them.

To contact us about your data or this policy, use the in-app chat, email our support team, or visit our support portal. We respond in English during standard hours. If you have questions about your account, payment methods, or data rights, our team can help.